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TraceDesk: Advanced serialization and Traceability
solutions for the Pharmaceutical Industry

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What is TraceDesk?

TraceDesk is a support and maintenance service for your Track & Trace serialisation solution and other TraceLink services.

We integrate our regulatory expertise into your platform to help you reduce setup time for new partners and products, minimise errors and ensure regulatory compliance throughout the process.

Challenges in the Pharmaceutical Supply Chain

  • In the pharmaceutical industry, ensuring product authenticity and traceability is essential to meet regulatory requirements and protect patient safety. 
  • Globalization and increasingly complex supply chains have created a growing need for robust solutions that offer full visibility and effective product control from manufacturing to the end consumer.

Benefits of Implementing TraceDesk

By integrating TraceDesk into your organization, you benefit from:

  • Guaranteed regulatory compliance
    Our solutions ensure your serialization and traceability processes are aligned with international regulations, helping you avoid penalties and build trust in your products.
  • Supply chain optimization
    The digitalization and automation of logistics processes reduce errors, improve efficiency, and allow for faster market response.
  • Full visibility and control
    Gain real-time access to product status and location, supporting informed decision-making and better risk management.

Implement TraceDesk for advanced serialization and traceability solutions—optimize your pharmaceutical supply chain and ensure full regulatory compliance.

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How Does TraceDesk Work?

TraceDesk addresses these challenges by offering:

  • Track & Trace Services (T&TS)
    We implement serialization and traceability solutions compliant with GS1 standards and adaptable to the regulatory variations of different markets, ensuring proper identification and multi-level aggregation of product packaging.
  • Supply Chain Work Management (SCWM)
    We support the digitalization of logistics processes by connecting systems, data, people, and businesses in a collective network that improves efficiency and reduces operational costs.
  • Multi-Enterprise Information Network Tower (MINT)
    We provide an integration platform that enables real-time exchange of purchase orders, inventory statuses, and other business transactions, enhancing collaboration and visibility across all supply chain stakeholders.